The Studios at Russell Library

Email-to-Print:

1. Email your print jobs to colorpawprinting.gcsu.edu only from your Outlook Bobcat email account from your personal computer or phone. *Document must not be shared from OneDrive*
2. In 1-2 minutes, you will receive a confirmation email letting you know it's ready at the printer.
3. Go to any color PawPrinting station, and swipe your Bobcat card. Your balance will come up, click OK. Now, choose Print Release, select your document, and click Print! 

My Print Center:

1. In a browser, go to pawprint.gcsu.edu.
2. For your Username, enter your first.last name@bobcats.gcsu.edu. Then enter your MyGCSU password.
3. You will now see a Upload button on the top left, use it to navigate to your document and upload it to the print queue. At the bottom center of the page select Color, 1 Sided or 2 Sided, and the number of copies you'd like. (Ignore the "Destination" section)
4. Go to any color PawPrinting station, and swipe your Bobcat card. Your balance will come up, click OK. Now, choose Print Release, select your document, and click Print! 

Desktop Computer in the Library:

1. You must log in to the computer using your MyGCSU credentials. 
2. Open the document you want to print.  
3. Go to File and then Print, click a print icon, or use CNTRL+P. Once the print box is open, select the printer by choosing ColorPawPrinting for color printing.
4. Go to any color PawPrinting station, and swipe your Bobcat card. Your balance will come up, click OK. Now, choose Print Release, select your document, and click Print! 

Black & White printing is:

• $.10 cents per page

Color printing is:

• $.30 cents per page

The printers in the library are located:

• On the 1st floor in the alcove beside the ATM 
• On the 2nd floor across from the Service Desk

You can add money/Cat Cash to your bobcat card by:

1. Using a Bobcat Card Refill Station which is provided on the first floor by the ATM to add funds to Bobcat cards and to dispense visitor cards for printing and copying. This only takes cash!
2. Use the Make a Deposit Online link to add Cat Cash to your bobcat card using a debit or credit card. You can login as Guest to make a deposit quickly.
3. Or you can visit the Bobcat Card Office on campus.

Creating a ticket to report a problem with Paw Printing
You should create a ticket with IT if you are seeing either or both of the following issues:

• When you try to log in to My Print Center (pawprint.gcsu.edu), it says “user undefined”
• You have confirmed that you have a CatCash balance in your account, but the printer shows $0.00 funds

How to create a ticket:

1. Scan the QR Code below (you will need to log in with your GCSU credentials).
2. Select “Application/Software” under the Category dropdown.
3. Select “Bobcat Card” under the Subcategory dropdown.
4. Select your location under the Location dropdown (Example: “Russell Library_1015” or “Other”).
5. Enter your mobile phone number in the Phone Number field.
6. Select your Urgency in that field.
7. In the “Please describe your issue below” field, let them know that you are unable to use the Paw Printing system. Give as much detail as possible (Example: “The system shows I don’t have CatCash, but I know I do”)
8. Click or tap the “Submit” button on the right side of the screen.

After you’ve submitted your issue, someone from IT will be assigned to the ticket and will work with you to resolve the problem.