Russell Library takes no responsibility for work lost using Endnote. Unfortunately, we've seen some cases of Endnote libraries crashing. Endnote Support has been responsive; do not hesitate to contact them.
Monday – Friday, 9 a.m. – 8 p.m. Eastern (GMT -5)
+1-800-336-4474, press 4
For a text version of EndNote instruction, visit their Online User Manual.
Visit EndNote Training's YouTube channel for more.